Refund policy

At Nourish Body Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Returns and Refunds policy below:

1. Return Policy

1.1 Eligibility for Returns

We accept returns for unopened and unused products within 14 days of receipt. To be eligible for a return, the following conditions must be met:

• Condition: The product must be in its original, unopened packaging with all tags and labels attached.
• Receipt: You must provide a receipt or proof of purchase.
• Exclusions: Certain items, such as personalized or custom products, are non-returnable. These exclusions will be specified on the product page.

1.2 How to Initiate a Return

To initiate a return, please contact our customer service team at [insert contact email] with your order number and details of the product you wish to return. We will provide you with instructions on how to return the item and issue a return authorization if applicable.

1.3 Return Shipping

You are responsible for the cost of return shipping, except in cases where the product is defective or an error was made on our part. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee receipt of your returned item.

2. Refund Policy

2.1 Processing Refunds

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow [insert number] business days for the refund to appear in your account, depending on your payment provider.

2.2 Refund Amount

Refunds will include the purchase price of the product but exclude any original shipping and handling charges unless the return is due to a product defect or an error on our part.

3. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange a product, please return the item for a refund and place a new order for the desired product.

4. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact our customer service team immediately at [insert contact email]. We will provide instructions for returning the item and arrange for a replacement or issue a refund, as appropriate.

5. Contact Us

If you have any questions or need assistance with returns and refunds, please contact our customer service team:

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Thank you for shopping with Nourish Body Boutique. We value your satisfaction and are here to assist with any issues related to your purchase.